Terms of service

Last updated: 04 March 2026

Welcome to ARCH Interiors. These Terms of Service govern your use of our website and services. By accessing or purchasing from our website, you agree to the terms outlined below.

1. Company Information

ARCH Interiors provides interior design services and sells furniture and home products through our website.

Website: https://arch-interiors.co.za
Store: https://store.arch-interiors.co.za
Email: studio@arch-interiors.co.za

2. Use of Website

By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian. You agree not to use the website for any unlawful purposes or to violate any applicable laws.

ARCH Interiors reserves the right to refuse service to anyone for any reason at any time.

3. Products and Services

We strive to ensure that all product descriptions, images, and pricing are accurate. However, slight variations in colour, texture, or finish may occur due to:

• natural materials
• screen display differences
• handcrafted production processes

ARCH Interiors reserves the right to modify or discontinue products without prior notice.

4. Pricing and Payments

All prices are listed in South African Rand (ZAR) unless otherwise stated.

We reserve the right to adjust pricing at any time without prior notice. Payment must be completed in full before orders are processed unless otherwise agreed upon.

5. Made-to-Order and Custom Items

Many of our furniture pieces are made-to-order. As such:

• production timelines may vary
• minor variations may occur due to handcrafted processes

Custom and made-to-order items may not be cancelled or refunded once production has begun.

6. Shipping and Delivery

Delivery timelines are estimates and may vary depending on production schedules and location.

ARCH Interiors is not responsible for delays caused by third-party delivery services or circumstances outside our control.

Customers are responsible for ensuring that delivery access is suitable for the furniture ordered.

7. Returns and Refunds

Our Return and Refund Policy forms part of these Terms of Service. Please refer to our Return Policy page for full details regarding defective products and return eligibility.

8. Intellectual Property

All content on this website, including images, designs, text, branding, and product concepts, is the property of ARCH Interiors and may not be reproduced, copied, or distributed without written permission.

9. Limitation of Liability

ARCH Interiors shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page.

11. Contact Information

For any questions regarding these Terms of Service, please contact:

ARCH Interiors
Email: studio@arch-interiors.co.za
Website: https://arch-interiors.co.za